Earthquake Handy Guide in JAPAN

This leaflet was produced by AIG Japan with support from the Kansai International Airport Overall Plan based on a partnership agreement with Osaka prefecture for disaster prevention.


When you feel an Earthquake

  • Don’t panic or rush outside. Assume a safe position while protecting your head to avoid falling objects. Keep away from glass windows.
  • When you are in a building, stay inside unless there is a fire or visible damage to the building, and be on alert for aftershocks. (High-rise buildings in Japan are intentionally designed to shake in order to absorb earthquake motion and minimize damage. Elevators will stop automatically to ensure safety.)
  • Check the TV, Radio or Internet to determine the extent of damage in the impacted area and listen for any necessary evacuation information. (NHK General TV provides ongoing, regularly updated information during disasters. Press “….” on the TV remote to hear the simultaneous English translation.)
  • Speak to people around you to confirm whether there is any danger of tsunami and need for evacuation.

We cannot predict when Earthquake will occur. However, when the Japan Meteorological Agency detects on imminent Earthquake and issues an alert, mobile phones will sound on emergency alert automatically.

Where to evacuate?

Where should you evacuate in the event of a major disaster? What should you do if power outages occur or if public transportation is no longer in service.

  • First of all, talk to Japanese residents around you and try to understand the status of your location. If you can walk back to your hotel, stay there. In case the hotel cannot accommodate you during the disaster, move to the designated evacuation place under the hotel’s guidance. When it is impossible to return to your hotel, go to the nearest public school or city hall in the area. Be sure to inform those around you that you are a foreign tourist. If you are injured, tell someone and ask for help.

In Japan, public schools serve as evacuation shelters during large scale disasters. Emergency food and drink rations will be provided to the extent possible.

The green public signs on the above brochure indicate evacuation areas and evacuation center.


Speak to Japanese

Talk to Japanese people around you by using this support tool in case of a disaster. If you have a pen and paper handy, you will be able to communicate more smoothly.

(Please see the translation on the above picture)

  • Should I stay here? Or should I evacuate?
  • Is there any risk of Tsunami around here? Was a Tsunami alert issued?
  • May I follow you for a while?
  • What is being announced right now?
  • I am now going to xxx. Can I reach xxx under the current conditions?
  • Can you please show me this site on your smart phone?
  • Let’s evacuate together. Please follow me.
  • You had better stay here for a while.
  • Please wait a minute, I will check the information.
  • Sorry, I cannot tell you because I don’t have any clear information yet.

Multi-language disaster info. site


by Japan Tourism Agency

you can access useful safety information for various types of disasters. You can receive earthquake early warnings and other alerts at your location by installing the “Safety Tips” App from this site.


by Osaka Prefectural Government

You can see real-time disaster information in the Osaka/Kansai area with automatic translation. You can access train/bus/flight information through this site.


Type “Osaka Info Emergency” then click “Search”


NHK is Japan’s only public broadcaster


You can listen to multi-language information on “NHK Radio R2” from the above site during a disaster.


You can view news about Japan in 18 languages.


Connect to Osaka Free Wi-Fi

Look for the red mark shown on the above picture! Free internet service is avail in major train stations and major facilities.

P. 4

Welcome to Japan RAILWAY MANNERS “Harmony in Japan”

P. 5
  • Please leave space for others
  • Please don’t block the doors
  • Please mute your smart phone
P. 6
  • Please keep a pathway clear

Learn these Omoiyaru Symbols

The spirit of “Omoiyari” is shared throughout the world: having compassion and showing consideration for one another. The marks below help identify those who may need special care or attention during an emergency.


This mark indicates a woman is pregnant or nursing


People with this mark need assistance or consideration because of an illness, disease, disability or other reason.


This mark shows seats reserved for elders people, pregnant woman, infants, people with disabilities, injuries, or those in poor physical condition, etc.

When you enjoy watching a video or playing games on a mobile device in public spaces, please use earphones set to a low volume.

In Japan, people take special care not to be overly noisy, and share the responsibility for creating comfortable spaces for everyone.


Typhoon/Earthquake Info.

“” By Japan Weather Association

Yay can see real-time weather, typhoon and earthquake information from the Twitter links below and use Twitter’s auto translation function to access real-time updates.

Keep this leaflet with your passport and have a nice trip!

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